Caring can begin suddenly, and it is not always clear what information matters, what you can ask for or how to take part in conversations with health professionals. In this practical workshop, participants will practise four moves for a conversation with a service: prepare, describe, ask and record. They will learn how to say what they have noticed clearly, make a specific request and leave with one action they can use in their next contact with a service.

About Michael

Michael Elwan is a Perth-based Accredited Social Worker and Founder and Director of Lived Experience Solutions (LEXs). He brings more than two decades of experience as a mental health carer, alongside senior leadership in statewide mental health services. Michael has delivered national professional development through the Australian Association of Social Workers (AASW) and worked as a community educator with WA Recovery College, alongside presentations through specialist mental health training providers and at other national webinars and conferences. His work focuses on practical ways for carers’ knowledge to be heard in services and decision-making.